3D foot scanner price


Volumental In-Store

Retail Scanner

Capture 3D foot data in a matter of seconds using the world’s leading in-store 3D scanner. Blazing speed and an intuitive user interface combined with retail purchase data matched to our AI-driven Fit Engine™ enables Volumental to deliver the world's most accurate footwear recommendations to your customers, both in-store and online.

Higher customer acquisition, reduced returns & increased sales

71%
Email capture rate in stores

18%
Decrease in returns

20%
Increase in footwear sales

The power of 35M+ foot scans, in 
your store

Deliver a store experience that will sweep your customer off their feet with our 3D foot scanner.

Offer a better customer experience

Reduce returns

Increase footwear sales

Optimize inventory

Onboard more loyal customers

Equip your staff with the best tools

Reinventing the footwear shopping experience

What if you could create customer journeys that enabled your in-store shoppers - in both full and self-service formats - to instantly find the footwear styles and sizes that fit them best? 

Well, now you can. And it’s easy..  

Rather than relying on clunky Brannock devices - or worse yet, the old “what’s your size?” - our 3D foot scanner takes just 5 seconds to bring the whole intricate architecture of shoppers’ feet to life right before their eyes.

From there, the linked software lays out detailed fit-zones to reveal exactly what makes their foot shape special,  from heel to toe.  And because our AI-driven Fit Engine™ ties directly with your store’s live inventory,  every shopper can be matched to their perfect pair on the spot… or online.

Transform your footwear business

Step into an ecosystem brought alive by data, where the right fit feels like walking on air and jaw-dropping shopping experiences can happen in every channel.

Ditch the traditional analog customer journey and help everyone in your store - and on your e-commerce site - find their footing with personalized shoe recommendations by using our industry-leading FitTech™ solutions.

We're building the next generation of footwear recommendations based on bleeding-edge fit science, with that intangible, grass-between-your-toes, walking-on-clouds component of what just feels right.

Volumental recommendations use machine learning to find the best shoes for every customer’s one-of-a-kind foot shape. Our algorithms are trained to get smarter each time someone walks out the door with a pair of shoes, matching foot scans with fit preference to support every shopper’s unique needs and choices. 

Customer stories

"Every single customer transaction is driven by Volumental and The Athlete's Foot fitting technology. The technology that’s been placed in our stores is outstanding. Our fitting conversion has gone through the roof"
Steve Cohen, Group CEO, The Athlete's Foot

Are you ready to go deeper?

Learn how Volumental can increase your sales and rentals, reduce returns and provide a best-in-class customer experience for your shoppers both in-store and online.  

Fit is not a size, it’s a feeling™

We produce shoe recommendations for millions of shoppers by leveraging a combination of 3D foot scans, retail purchase data and AI.

The Volumental FitTech platform

A fully integrated suite of 3D scanning and data tools to optimize fit. We bring together everything needed to take the guesswork out of sizing for shoppers. Our products power retail scanning, mobile scanning, personalized recommendations, and digital marketing tools.

Leverage the power of data

We have the largest dataset of 3D foot scans in the world - and turn that data into relevant information for your business.

38M+
Feet scanned (and counting...)

3000+
Stores we operate in

1M+
Images analyzed daily

52+
Countries we are in

Our products

Our 3D foot scanners and Fit Engine™ recommendations will work for you on even the busiest days in your retail stores. And our mobile scanning technology can be deployed via your app or web browser and  will allow your online shoppers to connect directly with you - from anywhere at any time - to find their perfect fit. 

Volumental In-Store

Capture 3D foot data in a matter of seconds using our in-store 3D scanner. Combine this with retail purchase data and an AI-driven Fit Engine and you get the world's most accurate footwear recommendations.

Volumental Online

Our Mobile 3D Scanner reinvents the sizing experience by allowing customers to scan their feet - without reference objects or awkward gymnastics moves - from their smartphone in order to get personalized shoe recommendations.

Solve fit. Solve returns. Get sized from anywhere at any time.

Volumental Omnichannel Digital Toolkit

Use our powerful Omnichannel Digital Toolkit to capture powerful 1st-party data and deliver a personalized customer journey, both in-store and online. Create targeted e-commerce and digital marketing  tools that your shoppers have already opted into in order to deliver the fit experience across channels - everywhere your customers buy shoes.

Why Volumental?

Because it just works. 

We can geek out about why our computer vision and software programming expertise makes our 3D scanning technology the world’s best, both in-store and online. We can describe precisely how our millions of foot scans matched to retail purchases drives our blazing-fast and hyper-accurate AI recommendation algorithms.

But all you really need to know is that our 3D foot scanners and Fit Engine™ recommendations will work for you on even the busiest days in your retail stores. And our mobile scanning technology will allow your shoppers to connect directly with you - from anywhere at any time - to find their perfect fit.

Volumental “just makes it work” in over 3000 stores in 52 countries. .. and we’ll make it work for you too.

What is FitTech?

FitTech is our integrated platform of 3D foot scans and retail purchase data that are matched up, via machine learning algorithms, to produce accurate size recommendations from anywhere at any time.

FitTech is not just about the 3D in-store or mobile foot scanning, it's also about the oceans of data we capture with the scans and what you can do with this information to better serve your shoppers. This includes our Omnichannel Digital Toolkit, that offers things like personalized email campaigns or customized e-commerce pages that deliver specific style and size recommendations based on our uniquely accurate Fit Engine algorithms. 

And best of all… the amazing FitTech tools that allow your shoppers to scan in-store and shop online all come to you via one value-driven monthly subscription, bundled with the retail scanner and the software that drives it all

Customer stories

"One of the things I’m proud of over the last few years is how quickly we’ve adopted Volumental technology, and how it’s evolved our process. It’s just led to a better customer experience."
Joey Pointer, CEO, Fleet Feet
"Key metrics such as increased traffic, improvements to overall average selling price, and overall consumer service levels have improved"
Senior Brand Manager, Bauer

Rethink fit

Learn how Volumental can increase your sales and rentals, reduce returns and provide a best-in-class customer experience for your shoppers both in-store and online. 

Decathlon tries on sneakers

Retailer tests new foot scanning technology and talks about first results

Decathlon, one of the leaders in the Russian sports goods market, actively cooperates with resident companies of the Skolkovo innovation center and young startups. One of these startups, the development of TRY.FIT, a 3D foot scanner for the virtual selection of perfectly fitting shoes, has been tested in the Decathlon Altufyevo store for two months.

Photo: Sk. ru.

Consumer data is becoming a very valuable asset, especially when it comes to online marketing, and store owners are beginning to realize the importance of gathering relevant information about their customers.

Assessing customers en masse is becoming inefficient, and technologies that allow working with each customer individually are coming to the fore. Decathlon decided to make a personal offer to its customers with the help of an individual selection of shoes. Let's talk more about testing and the first results of the new technology.

TRY.FIT development, installed in a store in Altufyevo, includes a scanner and 2 mobile applications - for the seller and the buyer. “We invite a person to scan the feet and choose the most suitable shoe options from the catalog presented by Decathlon. The data is stored in the cloud, and the buyer can purchase the goods at any convenient time,” explains the founder of TRY.FIT Vahan Martirosyan .

Scanning takes about 10 seconds and another 10 seconds for data processing. The block-article-image link on the store's website works on the server. According to the results of the scan, the program “tryes on” the downloaded catalog in a few seconds (which is several thousand pairs of shoes) and ranks the models by rating from 10 to 0 in descending order of comfort. To take into account biometric preferences (someone likes close-fitting shoes, while others like loose shoes) and personalize recommendations when the system is running, the buyer is invited to evaluate comfort in several zones - to mark those places on the foot model where the foot experiences discomfort.

The processed information is available to the partner companies of the startup and in the future will more accurately give recommendations to everyone who noted their personal feeling of comfort. The application selects shoes from a limited number of catalogs, shoe partner brands and does not yet offer the use of data for making shoes to order, although such options for cooperation with manufacturers are already potentially possible now, since the system analyzes several dozen foot parameters. The development is in the pilot stage, and is currently only available to Android owners. The iPhone version of the product will be available in a week.

“This technology seems interesting to me primarily in relation to online shopping, when the client does not have the opportunity to try on the goods. At the same time, the system for integrating the program into the work of the online store plays a particularly important role,” says the director of the Decathlon Altufyevo store Adrien Gollard .

TRY.FIT is currently working on integrating the solution with the 1C product line. The technology will be integrated with 1C: Retail in the 1st quarter of 2018. Thus, in the near future, all companies that use 1C programs (and most of them in Russia) will be able to use the new development.

TRY.FIT does not sell hardware, but licenses firmware as a platform. Installing the scanner, software on the tablet and technical support will cost the retailer $299 per month when purchasing a license for a year and $399 when paying monthly.

The price includes access to back-end data. However, the company is considering a commission model in which the shoe retailer will only pay a commission on technology-generated offline, online and mobile sales. So, with this model, TRY.FIT makes money only when the shoe retailer makes money.

Now Decathlon analysts are working with the results of the first pilots - collecting information about the people who did the foot scan. The next step is fixing specific articles that were tried offline and bought at the checkout in the store itself. According to Decathlon omnichannel project manager Pavel Ilyichev , the company is ready to launch A / B testing on the decathlon.ru website in order to allow people who used the scanner in the store to try on shoes online and track the change in conversion and the number of returns. Customers will also be able to scan their feet in 2D at home, thereby eliminating the risk of choosing the wrong size and comfort level of shoes.

“Currently, results are measured through surveys and observations. When the buyer comes and tests the scanner, the wow effect works first of all, plus the client saves a lot of time. It is difficult to trace the influence of one factor on the number of sales in the largest Decathlon store in Russia. Now there is a change of season, let's see how the demand for shoes will change, ”continues Pavel.

TRY.FIT installed 3 pilot scanners in Moscow - in Decathlon Altufyevo, Ekonika and Ralf Ringer stores, and one more device is in the USA. More outlets are planned to open soon. The current task of the company is the validation of the business model, a detailed study of the system of interaction with stores before launching large-scale production. Options are being considered for switching from a subscription sales model to a commission model - 5% of the amount of online and offline purchases made after using the program.

Dangerous prototype

People tried to find the perfect shoes using technology back in the 1950s in the Soviet Union. The photo shows a still from the 1954 GUM documentary, showing an X-ray machine installed in a store.

A voice-over explains its purpose: “When you like the style of the shoe, but the foot experiences some discomfort. In such cases, the customer is invited to an X-ray machine specially installed here, which makes it possible to accurately determine the cause of the inconvenience. Most often it depends on the characteristics of the structure of the leg. And then the seller advises to turn to the services of the GUM studio, where shoes are sewn to order. Then GUM sold 8-10 thousand pairs of shoes a day.

Decathlon

French company specialized in the design, manufacture and retail of sports goods. At the beginning of 2017, forty-nine Decathlon stores operate in Russia. The company is developing an online store decathlon.ru and offers delivery of goods throughout the country.

TRY.FIT

Irish registered company that develops technology for virtual shoe fitting. In early 2016, TRY.FIT raised €200,000 from business angel Dmitry Sinitsyn. The startup's investors were also the Pulsar VC venture fund and 1C-Rarus.

Source: retail.ru

Review: CNews: IT Trends 2022 - US company's 3D foot scanner gets Russian voice assistant

New functionality - more companies think about that how to make life easier for customers and employees with the help of modern developments. Aetrex is one of them, which is actively developing in the field of foot scanning and premium orthotics technologies, with which customers can choose the right shoes and orthopedic insoles to maintain foot health. Their flagship scanner Albert 2 Pro takes the most accurate and complete measurements of the customer's foot, including data on pressure points on the surface, and from this creates a 3D model of the foot.

The equipment uses a variety of sensors, computer vision, artificial intelligence and machine learning technologies to collect maximum foot data. For example, computer vision technology allows you to create three-dimensional images of the legs. Machine learning improves the accuracy of matched products. As a result, in less than a minute, the user learns the size, length, width, height of the foot, pressure and type of arch. With the help of this data, artificial intelligence finds suitable shoes or orthopedic insoles among the store's product list, and the seller can recommend them to customers.

Aetrex Technology has created all hardware and software for the scanner itself. Since contactless control of equipment became relevant in the era of the pandemic, the developers decided to equip Albert with a voice assistant. And offer customers a new generation scanner - Albert 2 Pro.

To develop a contactless control system, Aetrex contacted Harman, the creator of the Harman eNova platform, designed to create and personalize voice assistants. The AI-powered, scalable platform runs locally on devices and over closed networks, as well as over the internet in cloud data centers.

With the help of modern technology, customers can quickly select orthopedic insoles or shoes

The platform is a set of ready-to-use components, a system for their interaction and administration. It allows you to create products in the field of voice interaction interfaces that meet high requirements for performance, accuracy and security of personal data.

For example, in 2019, Harman created the AI ​​voice assistant Zoe, which works on MSC Cruises cruise ships. He speaks seven languages ​​and can answer hundreds of questions about services and entertainment on board. Before the launch, experts tested the dialogues, speech recognition systems and the ability to transform speech into text and vice versa. Zoe is currently installed on three MSC Cruises ships.

From idea to implementation

Harman's main challenge was to integrate English voice control into existing Aetrex equipment. In order for the consultant to have access to a set of commands, including “Begin scan male / female”, “Go to Shoe Recommendations”, that is, a request for access to the cloud-based system of intelligent responses. This was a new functionality for the scanner: in the first generation, the consultant in the store used a touch screen for control.

Work on the project lasted about six months. Harman representatives collected audio data to train the voice recognition system. The system was taught to distinguish between keywords, control commands, and questions to artificial intelligence related to the selection of shoes. We developed and agreed on the architecture of the voice assistant with Aetrex engineers, created two AI models. The first offline listened to voice commands to control the scanner. The second online recognized questions to artificial intelligence and the training center.

Harman eNova platform modules were responsible for implementation. For example, the "Wake-word engine" module allows you to activate the system using the callsign "Hey Albert". The command recognition module for controlling the scanner works on hardware and in conjunction with the software of the scanner itself. The AI ​​database command recognition module sends the user's request to the cloud and selects the appropriate response.

Final test

Harman did not have physical access to the customer's equipment, all work on the project took place remotely. The system was tested on computers similar in configuration to those used by Aetrex for Albert. Harman test engineers used the same wireless microphones used by Aetrex consultants.

This is what Albert 3D scanners look like.

At the final stage of testing, the customer installed the new software on Albert 3D scanners in several stores and asked consultants to test the system. In case of problems, the collected audio data and debug files were sent to Harman for analysis and correction.

Lost in translation

The stage of collecting audio data for training the Wake-Word Engine took the most time. Harman representatives turned to an American company that prepared sound files - recorded the voices of men and women of different ages and with different accents: from Hispanics to natives of China. They spoke the callsign and scanner control commands in English. So Harman was able to take into account all the peculiarities of pronunciation that customers of the Aetrex chain of stores may have.

Another interesting nuance was the unification of the call command. For example, the user might say "Go to Learning Center" or "Go to Learning Center, please!". The developers taught the system to correctly consider both options.

Customer and contractor were having difficulty selecting the right wireless microphone. It was necessary to find a high-quality device capable of operating from a battery of 8–12 hours and drowning out specific sounds in stores: air conditioning noise, advertising, car horns from the street, fragments of customer conversations. As a result, we chose a radio headset model from a Chinese manufacturer. It passed all tests and was approved by the customer.

Innovation and future

Aetrex and Harman successfully collaborated to create a new generation of foot scanners, the Albert 2 Pro 3D foot scanner. It allows sales representatives in Aetrex retail stores to select products for customers without contact and advise people on the assortment. Management is carried out using a voice assistant.

That's how it works. The customer comes to the store to pick up the right shoes or insoles and is offered to use the scanner. The salesperson uses a microphone to start the equipment, asks Albert - the helper character built into the scanner software - a question about the data obtained from the scan or the status of the customer's stop, and receives an instant response with all the necessary data, images or videos.

The 3D foot scanner allows sales representatives to pick up items for customers without contact.

Development can also be used as a training center. A realistic 3D character helps users navigate the software.

Albert's foot scanner voice control solutions are based on the customizable Harman eNova platform and can be used in any area that requires a voice assistant or just voice control.


Learn more